Support
A question or a problem? We are here to help.
Contact us
Email [email protected]. We reply within one business day.
Common questions
- Is Terpadi free?
- Yes. Paid plans add usage for Terpadi Office, watching live, voice rooms and calls; Gold and Diamond also add a profile frame.
- Who can see my location?
- Your friends, while location sharing is on (Friends by default). You can turn it off, or hide it from one friend, any time. Your last point is kept for 24 hours, then deleted. There is no location history.
- How do I delete my account?
- Open Profile → Edit Profile → Delete account, or visit terpadi.com/delete-account.
- How do I cancel a subscription?
- On iPhone: Settings → Apple ID → Subscriptions. On Android: Google Play → Subscriptions.